FAQ’s

What if I am dissatisfied or have questions about my service?

Cut N Edge strives for complete customer satisfaction. If you are unsatisfied with our service, or have a question, please give us a call at (910) 262-8450 or send us an email and we will be happy to assist.

Why should I place trees and plants throughout my yard?

Rooting trees and plants can increase economic benefits and significantly reduce home energy use by as much as 30%. In addition, trees and plants produce oxygen and remove carbon dioxide and contaminants from the air.

Why is mulch installation important?

When done correctly, mulch provides many benefits to your home’s landscape. Mulch can help prevent weeds and retain moisture in the soil, protect from soil erosion, as well as add to the aesthetic appeal of your yard. As mulch decays, it adds organic matter and nutrients to the soil.

Why is fertilization important?

Fertilization helps sustain plant growth while keeping trees and shrubs strong regardless of environmental conditions.

Do I need a professional lawn care company to apply pesticides?

Yes, pesticides are designed to be toxic to the pests they target, so they protect plants or outside home environment from damage caused by insects, weeds or plant disease. If instructions aren’t properly followed, injury can occur as well as soil, air or water pollution.

How long will it be before I see results of weed control applications?

With most weed control applications, results can be seen in 2-4 weeks depending on the type of weeds being controlled.

My yard is infested with weeds, can you help?

Yes we can! Cut N Edge offers many weed removal and maintenance programs.

Why is a well kept lawn important when selling a home?

Not only do healthy lawns filter out environmental contaminants and cool the atmosphere, a well maintained and beautiful landscape significantly raises property value by as much as 20%.

What is the importance of caring for your lawn year round?

Grass, trees, shrubbery and plants change with the seasons. Your lawn has the best chance of looking its fullest when you implement year round, seasonal lawn care. What you do to your lawn during the fall and winter months will effect how it will look during the spring and summer.

What is the importance of keeping a lawn healthy and well maintained?

Healthy lawns produce oxygen and help cleanse the air and water in the environment. Weed and bug removal improves your lawn’s overall health and regular mowing helps maintain its aesthetic appearance. The healthier your lawn is, the easier it is to maintain its health.

What is your policy on skipping a cut or changing my day of service?

We will be happy to accommodate any schedule conflicts. Feel free to give us a call at (910) 262-8450 or send an email and we will reschedule.

What is your scheduling policy when rain is a factor?

The lawn care professionals at Cut N Edge watch the weather closely and try to schedule lawn care maintenance accordingly. Since weather is unpredictable, we will reschedule your lawn care service if needed. We try our best not to cut wet grass in order to prevent damage.

What is your billing or payment policy?

Cut N Edge bills out the first of the month. Most billing is sent through email with an option to pay online or mail a check. If you prefer a paper bill, let us know and we will send you one. You may also pay at the time of service.

How often will you cut my lawn?

Most yards will be maintained weekly. Depending on the type of turf, weather and season, some lawns will be maintained three times a month.

What are your operating hours?

Our normal working hours are 7:30 am to 4:30 pm, Monday through Friday. Since our work depends largely on weather, we will work on Saturdays if needed. We are closed on Sundays to spend time with our family.

Besides mowing, what other lawn services do you offer?

We offer many services including installing pine straw, mulch, plants and flowers. We can also take care of cleaning out gutters, debris removal, trimming trees and shrubs and bush hogging. Cut N Edge also offers several weed and pest control programs. If you have a particular need, ask and we will be happy to accommodate or refer you in the right direction.